1. Your use of Tweetserve (the “Service”) is provided to you by us/O2 (Telefónica UK Limited) and is subject to these terms and conditions. The Services allows you to use Twitter to obtain your mobile account usage balances. You can also register for receive device software updates.
  2. You must provide accurate and complete information when using this Service so that your query can be dealt with.If you input incomplete or incorrect information whilst using this Service it may cause delays.
  3. The Service is available to you have a current O2 Pay & Go or O2 Pay Monthly contract.  You may only use the Service in relation to your own account and may not request details for another account holder.
  4. This Service is for UK residents only.
  5. The Service is not a complaints or query service.
  6. If we can’t send you information by direct messaging on Twitter, we will text it to your registered mobile number.
  7. Any use of this Service that is suspected to be dishonest or fraudulent may result in action from us including the termination of your contract with O2; you are still bound by your O2 airtime terms and conditions in addition to these terms.
  8. We do not warrant that the functions contained in the Service will be uninterrupted or error-free, that defects will be corrected, or that Twitter or the server that makes it available are free of viruses or bugs.We don’t guarantee that the site or any content on it will always be available or uninterrupted and that we can suspend, withdraw, discontinue or change all or any part of the site without notice.
  9. The Service is for domestic and private use only therefore we have no liability to the user for loss of profit, loss of business, business interruption or loss of business opportunity
  10. We take no responsibility for the content of Twitter. Any communication or material that you transmit to, or post on, any public area of Twitter including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.
  11. You agree to use this service for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of Twitter by any third party. All information data and copyright material contained on this website must not be reproduced or used without our consent.
  12. By using this service, you agree to receive marketing message from O2. If you wish to stop these messages send a direct message to @O2 with the message #marketingoptout. Your information is treated in accordance with our Privacy Policy which can be viewed at o2.co.uk/termsandconditions/privacy-policy.
  13. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales.
Journalists can contact the Virgin Media O2 press office on:
press@virginmediao2.co.uk 01753 565656
Virgin Media
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