Hello, we’re
Virgin Media O2
We launched on 1 June 2021, combining the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds.
We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK.
We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.
We have 44.5 million UK connections across broadband, mobile, TV and home phone. Our own fixed network currently has 18.8 million homes serviceable alongside a mobile network that covers 99% of the nation’s population with 4G, and outdoor 5G+ coverage now over 86% of UK population.
Investing in people and powering the nation
Virgin Media O2 is a major investor in the UK. We employ around 15,000 people, have over 300 retail stores and have committed to invest at least £10 billion over the next five years. To bring new opportunities to people across the nation, we’re also creating 1,000 apprenticeship roles.
Four months after launch, Virgin Media O2 launched its first ever joint product, Volt, bringing together award winning connectivity and amazing entertainment from both Virgin Media and O2, to give customers even more from their services – more speed, more data and more value. A year after launch Volt exceeded the one million milestone.
Virgin Media O2 will bring together next-generation gigabit broadband and 5G services while expanding its network reach across the country. In July 2022, Virgin Media O2’s shareholders, Liberty Global and Telefónica, alongside investment firm, InfraVia Capital Partners, announced a major investment in Britain of approximately £4.5bn with the creation of a new fibre joint venture. Virgin Media O2 is the anchor tenant of this joint venture and will provide build services to nexfibre. The deployment of full fibre to upgrade our existing network gained traction in 2022 as we remain on track to complete our entire network upgrade by 2028. The total fibre footprint will cover up to 23 million or around 80% of the U.K.
Virgin Media O2 delivers award-winning broadband and WiFi connectivity to homes as well as providing a connected entertainment service. This brings together live TV, thousands of hours of on-demand programming and a wide-selection of apps to customers through a set-top box and on-the-go through tablets and smartphones.
We also provide 2G, 3G, 4G and 5G mobile services and we’re the network of choice for mobile virtual network operators giffgaff and Sky Mobile, as well as managing a 50:50 joint venture with Tesco for Tesco Mobile.
Virgin Media O2 Business plays a leading role in supporting the public sector and businesses of all sizes. This includes a variety of managed connectivity services and flexible working capabilities, security, data insight, 5G private networks and cloud solutions, as well as wholesale services to other operators and partners.
Responsible Business
Virgin Media O2 connects millions of people, homes and businesses every day. We build and run the networks that modern life depends on, and with that comes a responsibility to act responsibly, every day.
For us, responsible business is built in. It shapes how we design, run and evolve our networks, how people access and experience them, and how we manage technology at the end of its life.
Our approach focuses on where we can have the greatest impact: reducing the environmental impact of our infrastructure, making connectivity accessible to more people, helping customers stay safe, confident and in control in the digital world, and keeping technology in use for longer. This includes a growing focus on digital wellbeing – supporting people to build healthier, more balanced relationships with technology, alongside the tools and protections they need to stay safe.
Underpinning this is how we operate as a business every day, supporting our people, working responsibly with partners, and acting with integrity, fairness and accountability in everything we do.
We have set clear ambitions to hold ourselves to account across all areas of our approach – from reaching net zero emissions across our operations, products and supply chain by 2040, to expanding access to connectivity, helping people navigate the digital world safely and confidently, and reducing electronic waste by keeping technology in use for longer.
Pay Gap
We’re committed to building a company that represents the diverse communities we serve, while creating an environment where our people genuinely feel they can bring their whole selves to work. Virgin Media O2’s Pay Gap Report