About us

Hello, we’re
Virgin Media O2

We launched on 1 June 2021, combining the UK’s largest and most reliable mobile network with a broadband network offering the fastest widely-available broadband speeds.

We’re a customer-first organisation that brings a range of connectivity services together in one place with a clear mission: to upgrade the UK.

We are the corporate brand of the 50:50 joint venture between Liberty Global and Telefónica SA, and are one of the UK’s largest businesses.

We have 48.5 million UK connections across broadband, mobile, TV and home phone. Our own fixed network currently passes 15.6 million premises alongside a mobile network that covers 99% of the nation’s population with 4G, and more than 400 towns and cities with 5G services.

Investing in people and powering the nation

Virgin Media O2 is a major investor in the UK. We employ around 18,000 people, have more than 425 retail stores and have committed to invest at least £10 billion over the next five years. To bring new opportunities to people across the nation, we’re also creating 1,000 apprenticeship roles.

As connectivity powers the nation through the pandemic and into the future, Virgin Media O2 will bring together next-generation gigabit broadband and 5G services while expanding its network reach across the country. This includes delivering gigabit broadband speeds across our entire network footprint by the end of 2021 and we plan to upgrade our fixed network to full fibre to the premises with completion in 2028.

As integration work progresses at pace, both Virgin Media and O2 continue to offer their respective products to customers, with new, joint services launching soon.

We deliver award-winning broadband and WiFi connectivity to homes as well as providing a connected entertainment service. This brings together live TV, thousands of hours of on-demand programming and a wide-selection of apps to customers through a set-top box and on-the-go through tablets and smartphones.

We also provide 2G, 3G, 4G and 5G mobile services and we’re the network of choice for mobile virtual network operators giffgaff, Sky Mobile and Lycamobile, as well as managing a 50:50 joint venture with Tesco for Tesco Mobile.

Virgin Media O2 Business plays a leading role in supporting the public sector and businesses of all sizes. This includes a variety of managed connectivity services and flexible working capabilities, security, data insight, 5G private networks and cloud solutions, as well as wholesale services to other operators and partners.

Sustainability and Responsible Business

Virgin Media O2 is committed to using the power of connectivity to supercharge communities across the UK, taking action to close the digital divide and helping to build an inclusive, resilient, and low carbon economy.

Our ambition is to achieve net zero carbon across our operations, products and supply chain by 2040 – ten years ahead of the Paris Agreement and the UK’s 2050 Net Zero target.

Gender Pay Gap

We’re committed to building a company that represents the diverse communities we serve, while creating an environment where our people genuinely feel they can bring their
whole selves to work.  Virgin Media’s Gender Pay Gap Report 2021


Awards for Virgin Media and O2’s telecommunications services include recognition by GWS for having the most reliable UK mobile network for three years in a row (2021, 2020, and 2019), Network of the Year at the Mobile Industry Awards 2021 by TechRadar Pro and winning the publicly voted Uswitch awards in 2021 for the fourth consecutive year for Best Network Coverage (mobile) and Fastest Broadband Provider.

Journalists can contact the Virgin Media O2 press office on:
press@virginmediao2.co.uk 01753 565656
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