Virgin Media O2 launches hyperfast Gig1 broadband for small businesses

UK’s fastest widely available business broadband offers more choice and 99.9% reliability – with 4G back-up, automatic fault reporting and new tariff options

• Virgin Media O2 has today launched hyperfast gigabit-speed broadband for small businesses – offering the fastest widely available business broadband in the UK.
• Voom Fibre from Virgin Media now provides even more flexibility for small businesses, giving them a greater choice of download speeds: 400Mbps, 600Mbps, 800Mbps and 1Gbps.
• Voom Gig1 also offers small business customers 99.9% reliability, as well as 4G back-up from O2 and automatic fault reporting.

London, UK – 9^th June 2022: Virgin Media O2 has today announced the launch of hyperfast gigabit fibre broadband for small businesses across its entire UK network. As well as the UK’s fastest widely available business broadband speeds, small businesses can benefit from 99.9% reliability and flexibility with an increased range of Voom Fibre package options.

Voom Gig1 business broadband from Virgin Media provides download speeds of up to 1,000Mbps – up to 13 times faster than comparable widely available speeds from other providers.* It will enable small businesses in a range of sectors – from home-office start-ups and retailers, to professional services and hospitality – to access worry-free connectivity, perfectly suited to carrying out multiple tasks at once. From sending and receiving large files, hosting their own website, offering guest WiFi at their premises, to livestreaming on social media and uploading or downloading content in seconds.

Virgin Media O2 has put choice and flexibility front and centre of its revamped Voom Fibre business broadband offering, introducing a brand-new range of package options. Small business customers can now choose their packages based on four download speeds, rather than just two: 400Mbps, 600Mbps, 800Mbps and 1Gbps – with different upload speeds, service level agreements and static IP options to meet their needs. Voom Fibre customers can also add business phone lines with unlimited calls, as well as additional features like call diversion and call waiting services.

As well as gigabit speeds, Voom Fibre customers can add Constant Connect, with 4G back-up from O2’s mobile network to their package – meaning they can stay connected to their customers, suppliers and their employees even in the unlikely event of an interruption to their fixed broadband service. This unlimited O2 4G back-up will also automatically report any issues to Virgin Media’s UK-based care teams, who provide on-site tech support in up to 12 hours (with no need for customers to call in).

Gregg Pearce, Director of SOHO (Small Office/Home Office) at Virgin Media O2, comments: “Small businesses are what keep the UK economy going – and we know that now, more than ever, they can’t afford to slow down. Our customers have told us that what they value most is speed, reliability and flexibility, which is why we’re introducing the UK’s fastest widely available business broadband speeds with the launch of Voom Gig1 business broadband.

“With twice as many speed options to choose from and hyperfast downloads, Voom Fibre has had an upgrade. The response to Gig1 business broadband has already been overwhelming, with thousands pre-registering their interest before today’s launch. From dog walkers to coffee shops, accountants to influencers, now Gig1 is here, it’s time to bring UK small businesses up to speed.”

Voom Fibre customers who take an eligible small business mobile contract from O2 can also supercharge their benefits through Volt: with free O2 4G back-up, 4G start-up for new customers (to keep them connected before their broadband is installed), and double mobile data.

Voom Gig1 Fibre from Virgin Media is now available for new and existing small business customers from just £60 per month, with Voom 400Mbps starting at only £33 per month. Learn more at: virginmediabusiness.co.uk/hyperfast.

Virgin Media O2 is the UK’s largest gigabit broadband provider with a fixed network passing 15.7m premises. The company is investing £2bn a year in the UK and is expanding its network to reach more areas of the country.

ENDS

*Comparable widely-available business broadband speeds: 76Mbps.

Notes to editors

• Separate contracts and billing apply to Virgin Media and O2 services.
• Virgin Media services are only available in Virgin Media network areas. Subject to survey, network capacity and a credit check.
• The 4G Start-up and 4G Back-up add-ons are each subject to availability and Virgin Media’s serviceability and eligibility checks. No cash or other alternatives will be provided where such add-on(s) are not available or a customer is unable to receive them.
• Click here for estimated speeds, Virgin Media minimum speed guarantee and the right to exit.
• More information – including T&Cs – is available at: co.uk/hyperfast.