Virgin Media O2 offers even more choice, flexibility and entertainment with new bundle line up

• Virgin Media is refreshing its bundles to offer customers even more flexibility and value across broadband, entertainment and home phone services.  
• As part of the update, the lowest broadband speed available with TV packages has been boosted to M250, ensuring a seamless entertainment and streaming experience for the whole household.  
• The new bundles provide a simplified home phone offering as well as reduced prices on Talk plans for existing customers looking to re-contract.  
• All Sky premium channels now come in HD as standard, boosting the viewing experience for sports and movie fans.  
• The update will also see Netflix included as standard across Virgin Media’s full TV bundle range and with broadband only packages of M500 and above. 

Virgin Media is refreshing its bundle line-up to put entertainment at the heart, simplify its offering and provide even more value for its customers – including faster broadband, boosted HD channels, and Netflix included as standard across a broad selection of broadband and entertainment packages.  

New and re-contracting customers can choose from five core TV packages which have been refreshed and renamed with simple, more descriptive titles to better support households in choosing a package that is right for them. 

From HD as standard on Sky premium channels to M250 broadband becoming the introductory broadband speed for all TV bundles, the new offering aims to provide a more reliable, personalised and simple experience for customers to enjoy, as well as a smoother, more intuitive online sales experience. 

The new bundles also bring to life Virgin Media’s enhanced partnership with Netflix, with M500, Gig1 and Gig2 broadband only packages now including Netflix Standard with Ads as part of the package price – making Virgin Media the only UK provider to offer Netflix at no extra cost with a broadband only package – as well as all TV bundles across Virgin Media’s range including the streaming subscription as standard to offer customers a simpler, less fragmented way to enjoy their favourite content.  

New bundle updates include: 

• Faster speeds: M250 broadband is now the introductory broadband speed for all TV bundles, providing average download speeds of at least 264Mbps to ensure a smooth and seamless entertainment and streaming experience for the whole household. 
• HD inclusion: Sky Sports is now included in HD as standard (previously a £7 add on), meaning customers can enjoy an enhanced viewing experience at no extra cost. 
• Netflix included as standard: Broadband only packages with M500 and above now include Netflix Standard with Ads within the package price. The streaming subscription will also be included with all TV bundles as standard, providing a fresh and simple alternative for ‘stream first’ households. 
• Home phone savings: New customers can add Talk Anytime to their bundle for just £8 per month, previously £15 per month, offering them unlimited calls any time of day to UK landlines and mobiles. Existing customers wanting to add home phone services to their package can also get Weekend Chatter for just £3 per month, saving them £2 per month on their home phone services compared to previous pricing.   

Christian Hindennach, Chief Commercial Officer at Virgin Media O2, said: “As the world of entertainment evolves, we’re focused on not only shaping our offering to continue to meet our customers’ needs, but ensuring we bring together the very best in connectivity and programming so they can enjoy an experience that truly works for their household – all in one place. Netflix is one of the biggest streaming providers across the globe, and through our enhanced partnership, Virgin Media customers can enjoy even more value and access to the greatest shows, movies, documentaries and more as part of their bundle, and at no extra cost.”

As part of the bundle shake up, customers can continue to enjoy enhanced benefits when they take a Volt bundle, which brings together the best of Virgin Media and O2 services so customers can benefit from even more value across broadband, entertainment and mobile. By taking a Volt variant, customers’ services will be boosted with double mobile data, increased broadband speeds and inclusive roaming in 75 worldwide destinations. 

All Virgin Media customers get Essential Security included as standard, which helps to identify scam websites and warn them before their devices may be exposed to anything malicious, as well as access to Priority from O2 which offers a huge range of rewards, experiences and 48-hour early access to tickets for some of the hottest gigs across the UK – all at no extra cost. Through Priority, Virgin Media broadband and O2 customers can enjoy additional rewards worth over £339 per year according to Uswitch*. 

Note to editors: 

• Sky premiums: SD previously included as standard with the option to upgrade to HD for £7 per month or UHD for £10 per month. HD now included as standard within the bundle price. Customers can still upgrade to UHD for £7 per month should they wish to.  

• Netflix included standard: Applies to all Mega TV bundles (regardless of broadband speed) and broadband only packages that include M500 broadband or above as a primary offering. Customers who get a boosted broadband speed as a result of Volt e.g. M350 boosted to 500Mbps will not be eligible for Netflix Standard with Ads to be included within their bundle cost.  

• *Priority rewards worth over £339 each year: Which mobile network offers the best perks? – Uswitch

New Virgin Media broadband and entertainment bundles: 

Volt variants