Virgin Media O2 scoops up four Uswitch Telecoms Award wins including most reliable broadband and best mobile network coverage

• Virgin Media O2 is named Best Mobile Network Coverage (O2), Best Mobile Network for Roaming (O2) and Most Reliable Broadband (Virgin Meda), as well as Mobile Network of the Year (giffgaff) at this years’ Uswitch Telecoms Awards 2025 

• The win for Best Mobile Network for Roaming marks O2’s the third consecutive year for winning this accolade

Virgin Media O2 scoops four huge wins at the Uswitch Telecoms Awards 2025, including Best Mobile Network Coverage (O2), Best Mobile Network for Roaming (O2), Most Reliable Broadband (Virgin Media) and Mobile Network of the Year (giffgaff).  

Both awards for Best Mobile Network Coverage and Most Reliable Broadband endured rigorous testing using real-world experience of users across the U.K through Opensignal’s research. Evidence for the Fastest Mobile Network Overall UK was collected based on data during the period Jun 01 – Aug 29, 2024 and shared in September 2024. The most Reliable Broadband Network data was analysed via research collected between Jul 01 – Sep 28, 2024 and published in December 2024.   

Members of the public voted for giffgaff to win The Mobile Network of the Year and Uswitch’s award judges vote for the O2 to be crowned Best Mobile Network for Roaming for the third consecutive year. O2 is the only major network to offer all customers inclusive EU roaming up to 25GB in 49 EU destinations for no additional fee. 

Christian Hindennach, Chief Commercial Officer at Virgin Media O2, said: “It’s fantastic to see all of our brands recognised for their contribution in bringing widespread, reliable connectivity across the UK at this year’s Uswitch Telecoms Awards.     

“Whether it’s in-home with our ultrafast, reliable broadband, out of the home via our far reaching O2 mobile network, or even abroad thanks to our market-leading EU roaming benefit, providing our customers with the very best connectivity sits at the heart of our business.     

“These award wins demonstrate our hard work and continued commitment in ensuring our customers have a fast, reliable connection so they can do more of the things they love.”  

The awards follow Virgin Media O2’s recent announcement about its Mobile Transformation Plan which will see the company invest approximately £700m this year to future-proof its mobile network. The plan is focused on expanding 4G and 5G coverage, a dedicated small cells rollout to boost capacity in dense urban areas, and innovative solutions to address persistent network pain points including along railway lines, at airports, on motorways, and in stadiums and arenas.   

Virgin Media O2 is also in the process of rolling out smart support to all of its customers, a 24/7 broadband speed and connection monitoring service which aims to help combat connectivity issues before they arise so customers can enjoy a smooth and seamless connectivity experience.