• Virgin Media O2 is boosting upload speeds for Voom Fibre business broadband customers
  • The upgrade, delivered at no extra charge, will see some SME customers’ upload speeds more than double allowing them to send and share files, access cloud applications and video call faster
  • Small businesses are using their connections to send and receive more data than ever

Virgin Media O2 is providing a free speed boost to Britain’s small businesses to help them bounce back from Covid-19.

Starting today, all small business customers taking the operator’s Voom Fibre broadband services will see their upload speed increase – with some customers’ speeds more than doubling – at no extra charge.

SMEs are vital to the economy generating 50% of total business revenue and employing more than 4 in 10 workers. The upgrade will mean businesses working in more than 100,000 locations across the country are set to receive a speed boost with millions more able to sign up for ultrafast services that can support their recovery.

Research conducted during the pandemic reveals that more than two thirds of SMEs reported a decline in revenues with nearly half adapting or pivoting their business model and embracing new technology in response. Three quarters believe changes made during the pandemic will become permanent, with digital connectivity set to remain vital for the smallest businesses even after restrictions ease.

Jo Bertram, Managing Director, Business & Wholesale at Virgin Media O2, said: “We’re supercharging business broadband with a completely free upgrade that will help SMEs bounce back from the pandemic. 

“After a very challenging year, connectivity has been core to survival for many small businesses, with most uploading and downloading more than ever before.  As part of our mission to upgrade the UK we want to help get our nation’s entrepreneurs back on their feet, starting with a free digital boost.” 


Voom Fibre broadband packages offer download speeds starting at 350Mbps, and reaching 500Mbps on Voom 500, with customers able to choose from several packages offering different upload speeds, service level agreements and static IP options. Following the upgrade, upload speeds will start at 20Mbps and reach speeds of 50Mbps on the Voom 500 package.

Customers are also able to add a 4G Back-up service to their bundle to keep them connected in the unlikely event of an interruption to their fixed broadband service. The backup service, launched last year, means that if broadband services are interrupted, the router will automatically switch to unlimited 4G ensuring no disruption or inconvenience for customers while providing complete peace of mind.

Small businesses can add business phone lines with unlimited calls to their package, as well as additional features like call diversion and call waiting services.

Voom Fibre is available from just £32 per month at https://www.virginmediabusiness.co.uk

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Notes to Editors

Speed increases:

Voom Fibre 1: Upload speed increasing from 7Mbps to 20Mbps

Voom Fibre 2: Upload speed increasing from 15Mbps to 30Mbps

Voom Fibre 3: Upload speed increasing from 20Mbps to 40Mbps

Voom 500: Upload speed increasing from 35Mbps to 50Mbps

For more information on 4G Start-up and 4G Back-up, please visit: https://www.virginmediabusiness.co.uk/connectivity/internet-access/business-broadband/4G-startup-backup/

*SME number and employment data from UK Department for Business, Energy & Industrial Strategy

*SME revenue and investment decisions as reported by Goldman Sachs’ Small Business Britain: The Impact of COVID-19 To-Date

Journalists can contact the Virgin Media O2 press office on:
press@virginmediao2.co.uk 01753 565656
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