There are around two million households that struggle to afford their mobile service in the UK today, and 8.5 million adults lack the most basic digital skills.*
As part of our sustainability strategy, the Better Connections Plan, we’ve set bold and ambitious commitments to create a better, more connected country for everyone.
By the end of 2025, we will:
- connect 1 million digitally excluded people across the UK
- equip 6 million people with skills and tools to help them feel more connected to our digital society
We’re working with industry peers, civil society and government to help everyone access devices, stay connected, develop digital literacy and stay safe online.
*Ofcom, Good Things Foundation
Our available support
We believe everyone should have access to the internet if they want to, affordability should never be a barrier.
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Help us close the digital divide
We’re dedicated to help eradicate data poverty. Our universal and targeted programmes aim to connect 1 million digitally excluded people across the UK by 2025.
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Helping youstay connected
We’re committed to helping people and communities across the UK stay connected during whatever their circumstances. Find out more about the support available for those who need extra help with services or struggling to pay bills.