Through our Priority platform, we sell over 1.7 million tickets a year to O2 and Virgin Media customers for some of the country’s biggest shows – including Dua Lipa, Beyoncé and many more. We also sponsor 21 of the UK’s best music venues.
That’s why, at Virgin Media O2, we’re tired of seeing tickets taken out of music fans’ hands by greedy touts, resold at extortionate prices and costing fans an extra £145 million per year.
Since joining the FanFair Alliance in 2017, we’ve been fighting for a fairer ticketing market and calling on the Government to introduce measures to protect the UK’s gigs from professional touts.
On 19 November 2025, the UK government announced plans to make it illegal to resell tickets to concerts and other live events for more than their original cost – news we’re celebrating with fans and artists everywhere.
We welcome this bold action by the Government and now urge them not to delay in delivering on their commitment to ensure touts are stamped out once and for all.
