• O2 has completed the latest phase of holiday park network upgrades as families enjoy the October half-term break
  • Seven Haven holiday parks across the UK now benefit from improved mobile connectivity, helping holidaymakers and local communities stay connected
  • Upgrades delivered with Haven and Freshwave improve 4G and 5G services across some of the UK’s busiest staycation destinations
  • The work forms part of Virgin Media O2’s Mobile Transformation Plan, backed by around £700m of investment this year to improve mobile coverage, capacity and reliability across the UK

O2 has completed the latest phase of mobile network upgrades at seven Haven holiday parks as the October half-term getaway hits full swing, helping customers stay connected at some of the UK’s most popular staycation destinations.

Delivered in collaboration with Haven and connectivity infrastructure-as-a-service provider, Freshwave, the upgrades boost mobile coverage and capacity across the parks, supporting the everyday moments that matter on holiday, from sharing photos and streaming entertainment to checking travel plans and staying in touch with family and friends.

The improvements also strengthen connectivity for nearby local communities, with better 4G and 5G services in areas that see visitor numbers rise sharply during school holiday periods.

The programme is part of O2’s wider Mobile Transformation Plan, which is investing around £700 million this year to improve mobile coverage, capacity and reliability across the UK, with a focus on the places where customers need connectivity most.

Steven Verigotta, Director of Mobile Delivery at O2, said: “Holidays are when people want their phones to simply work, whether they are sharing photos, streaming entertainment, checking the weather or keeping in touch with family back home.

“These upgrades are improving the mobile experience at some of the UK’s busiest holiday destinations, giving O2 customers more reliable connectivity when demand is highest.

“It is another example of our Mobile Transformation Plan in action, investing where connectivity matters most and helping customers stay connected throughout the October half-term getaway.”

Simon Frumkin, CEO at Freshwave, said: “Reliable connectivity has become an essential part of both the customer experience and day-to-day operations. As the neutral host partner, we’re pleased to be working with Haven and O2 to extend high-quality mobile coverage across Haven parks and neighbouring communities, combining commercial innovation with close technical collaboration to deliver lasting value.”

The seven upgraded Haven holiday parks are:

  • Marton Mere, Blackpool
  • Burnham-on-Sea, Somerset
  • Perran Sands, Cornwall
  • Devon Cliffs, Exmouth
  • Littlesea, Weymouth
  • Seaview, Weymouth
  • Rockley Park, Poole
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