Where’s the Walrus Social Media Promotion Terms & Conditions 

Full Terms & Conditions 

1. This Promotion is only open to residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, their immediate families (defined as parents, children, siblings, spouse and life partners), its agents and anyone professionally associated with this Promotion/in association with this Promotion.
2. No purchase necessary; however, internet access and a valid Instagram account are required.
3. Promotion Period: Enter between 00:01 BST on the 2 of October 2024 and 23:59 BST on the 13 of October 2014 inclusive. a. Log onto your Instagram account, watch promotional post, and comment underneath the promotional post stating where the walrus is to enter into the Prize Draw.
4. Further Entry Details and Conditions: a. Entrants must only comment keywords in English only, and must correctly find where the walrus is in the promotional content for the entry to be valid. You must be 18+ to enter.
5. Maximum of 1 entry is permitted per person per social media platform during the Promotion Period. No person may win more than 1 Prize.
6. The Prizes: There will be a total of 6 winners (2 per influencer page). Prizes will be allocated randomly.

   Prize: 6x £1,000 Virgin Experience Days gift cards/vouchers.

7. Further Prize Details and Conditions: a. Guests must be 18+. b. Winners will need to provide details of any guest/s at least 14 working days before all Prizes. c. The winner is responsible for the behaviour of themselves and their guest/s whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or their guests from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or if the winner and/or their guests act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others. Failure to comply with these Terms and Conditions may result in refused entry, or the ticket holders being required to leave the show. d. You and your guest/s must abide by any relevant terms and conditions which form part of the prize. Whilst at the event/venue, you must not: be drunk, intoxicated, under the influence of drugs, underage, be abusive, threatening, make or incite racial abuse, chant, use offensive language, make obscene gestures, throw items, behave anti-socially, carry laser pens, bring animals (except guide dogs), carry offensive weapons or illegal substances, carry candles, climb any structure, make excessive noise, offer any item for sale, damage the venue or smoke. Failure to comply with these Terms and Conditions may result in refused entry, or the ticket holders being required to leave the show. e. If for any reason any of the Prizes at The O2 are cancelled, the Promoter will honour tickets to another gig at The O2. f. If for any reason any of the Prizes are rescheduled, the tickets will be valid for any further dates. g. Once tickets have been issued, the Promoter, will not be liable for any failure to comply with its obligations caused by (but not limited to) weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, illness of a performer or any other circumstances beyond the control of the Promoter.
8. Winner Selection: 6 provisional winners will be randomly selected from all valid entries received during the Promotion Period. For your total confidence, the Prize draw will be conducted by PromoVeritas, the independent promotional verification service, within 5 working days of the end of the Promotion Period.
9. Winner Notification: Provisional winners will be contacted via the social media account used to enter within 5 working days of Winner Selection and will be asked to provide evidence of identity and eligibility. Reasonable efforts will be made to contact the provisional winners. Once eligibility has been confirmed, the provisional winners will be confirmed as a winner. If a provisional winner does not respond to the initial contact within 14 days, we reserve the right to disqualify that entrant and award the Prize to a reserve selected in the same manner. Reserve winners may have less time to respond.
10. Prize Acceptance: Notification to arrange fulfilment of the Prizes will take place within 28 days of acceptance of the Prizes. In the unlikely event that a winner has not received communication to arrange their Prize the winner must inform the Promoter by emailing EComplaints@virginmedia.co.uk. If a winner does not do so, the Promoter reserves the right to not reissue the Prize or limit its value at its sole discretion.
11. Moderation: The Promoter reserves the right to reject entries which, in the reasonable opinion of the Promoter: a. are in breach of the Terms & Conditions; b. contain any content that is offensive, harmful, objectionable or which is otherwise unsuitable for publication including with respect to race, religion, origin or gender, or which could reflect negatively upon the name, reputation or goodwill of the Promoter or any brand partner; c. contains or refers to any unauthorised third-party brand or reference any third-party names, logos and/or trademarks; d. promotes any political agenda.
12. Provided no objection is received from the winners, a winners list containing the surname and county of residence of the winners will be made available by the Promoter 4 weeks after the close of the Promotion Period, for a period of 8 weeks. It will be available by sending a request via email to EComplaints@virginmedia.co.uk. The winners can object to their details being published during the Winner Notification process. Without prejudice, the Promoter will provide winner information to the Advertising Standards Authority when requested by them.
13. The Promoter may request that the winners participate in publicity arising from the Promotion. Participation is at the winner’s discretion and is not a condition of Prize Acceptance.
14. The Promoter seeks to run a fair and secure promotion and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry (and any of your associated aliases) will be disqualified. Any Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter reserves the right at any point to: a. Verify the eligibility of entrants and/or provisional winners through multiple means by requesting such information it consider reasonably necessary for this purpose. Entry or a Prize may be withheld until verification is completed. b. Disqualify entries that are not made directly by the individual entering the Promotion. c. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator. d. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means. e. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means. f. Disqualify entrants who tamper with the entry process. g. Disqualify entries which, in some other way, do not meet the requirements of these Terms & Conditions. h. Cancel, modify or suspend the Promotion should it not be capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion.
15. The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason a Prize and/or any element of a Prize is not available, the Promoter reserves the right, at its sole discretion to substitute that Prize or element of the Prize for another of equal or greater value.
16. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt. The Promoter does not guarantee continuous or secure access to Instagram or TikTok.
17. This Promotion is in no way sponsored, endorsed or administered by, or associated with Instagram or TikTok. By entering you are providing your information to the Promoter and not to Instagram or TikTok, and Instagram or TikTok is not responsible for any element of this Promotion.
18. The Promoter and its associated agencies and companies are not liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion (JS13491) or accepting or using the/a Prize(s), except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
19. The Promoter will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control arising from but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances.
20. All personal data supplied for this Promotion will be used for the purpose of this Promotion and for research and analytical purposes by the Promoter and/or by any agent appointed by it to assist with running the Promotion. Personal data will not be disclosed to an unconnected third party unless your positive consent has been obtained. Your personal data will be handled in accordance with the Promoter’s privacy policy, available at: www.virginmedia.com/legal/privacy-policy.
21. If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.
22. By entering, you will be deemed to have agreed to be bound by these Terms & Conditions.
23. If there is a discrepancy between these Terms & Conditions and those in any promotional material, these Terms & Conditions will prevail.
24. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales. Residents of Scotland and Northern Ireland may bring proceedings in their own jurisdiction. Promoter: VIRGIN MEDIA LIMITED (“we”, “us”, and “our” or similar) (Company Number: 02591237) with a registered office 500 Brook Drive, Reading, United Kingdom, RG2 6UU.