Q4/FY25 financial results

5.8m

Fixed Line customers

(↓ 18,500 in Q4)

46.7m

Total Mobile connections

(↑ 155,300 in Q4)

£7,706.5m

Revenue

(↑ 0.2% YoY excluding handset, nexfibre construction and B2B revenue)

£3,894.1m

Adjusted EBITDA

(↑ 0.9% YoY excluding nexfibre construction and O2 Daisy transaction)

 

 

Increased 5G outdoor population coverage to 87%

"Against a tough market backdrop we met our full year guidance, with revenue and profitability growth and improved fixed trading momentum throughout the second half of the year.

Our core strategy of targeted investment, amounting to more than £2 billion across the year, and a focus on fixing fundamentals for customers has delivered real results. Our customer service transformation saw a consistent reduction in complaints throughout 2025; we are well on our way to being the clear scaled fibre challenger to Openreach; we maintain a leading mobile wholesale market position; and we have the UK’s largest 5G Standalone network, with O2 recently named as the most improved network in Europe.

While we expect challenging market conditions to continue in 2026, we are well positioned to seize the right opportunities in each of our business areas – consumer, B2B and wholesale - and the foundations we’re putting in place today will help to build long-term customer trust and fuel future profitability and cash generation."

Lutz Schüler - Chief Executive Officer

Investor information

For further investor information please visit the investor websites of Liberty Global and Telefónica.

8-K form Liberty Global investor site Telefónica investor site

Investor Relations contacts

Virgin Media O2

Subscribe for alerts
Journalists can contact the Virgin Media O2 press office on:
press@virginmediao2.co.uk 01753 565656
Virgin Media
press enquiries
press@virginmedia.co.uk
O2
press enquiries
pressoffice@o2.com