Too many people are still excluded from the digital world. As connectivity becomes essential to everyday life, the risk of being left behind is growing.
Our approach
We believe connectivity should be available to everyone. We are closing the digital divide by improving access and helping more people get online.
From affordable tariffs and tailored support for vulnerable customers, to providing free connectivity and devices in times of emergency, we embed equitable access into our products and extend that support to communities across the UK.
Targets and ambitions
Support 500,000 low-income households with connectivity that meets their critical needs by 2030
Digital Inclusion Hub
We’re working to close the digital divide by supporting millions of people across the UK with the connectivity, skills and confidence they need to thrive online. Find out more about the support available for those who need extra help getting connected and navigating the digital world.
Helping youstay connected
We’re committed to helping people and communities across the UK stay connected during whatever their circumstances. Find out more about the support available for those who need extra help with services or struggling to pay bills.
